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time stamps ⏰
00:00 - Start
00:29 - Why I’m telling this story
01:22 - Explanation of the story game.
02:12 - Start of embarrassing pharmacy story 💊
07:53 - TLDR: Sometimes you can be right, but your delivery is wrong.
08:27 - Lesson 1: Where we learn conflict management from
09:05 - Lesson 2: Emotional Regulation
10:23 - Lesson 3: Empathy for people like me ba